Frequently Asked Questions
If you have additional questions that aren't covered here, please feel free to give us a call at (703) 494-0094.
What are the hospitals hours?
Our hospital is open Monday through Friday from 7:00 am to 8:00 pm, Saturday from 8:00 am to 4:00 pm, and closed on Sunday.
Do I need to have an appointment to have my pet seen?
Yes, patients are seen by appointments. Our team would be happy to assist you in setting up an appointment that works best for you and our doctors; Call (703) 494 - 0094 to speak with a team member.
What forms of payment do you accept?
We accept Cash, Check, MasterCard, Visa, American Express, Discover, and CareCredit.
Can I make payments?
We offer payment plans through CareCredit and Vetbilling. A soft credit check is required, otherwise payment is required at the time of service. Please call (703) 494 - 0094 to discuss with a client care specialist.
What age should I have my pet spayed or neutered?
Spaying or neutering should be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery and proof of vaccinations must be provided prior to scheduling the procedure. Dog vaccinations include Rabies, Distemper, Bordetella, and a negative fecal screen. Cat vaccinations include Rabies, Distemper, and a negative fecal screen. Pre-anesthetic blood screening is recommended prior to undergoing anesthesia and surgery. Please review our What to know for Surgery page or call (703) 494 - 0094 for further questions.
What is the pre-anesthetic blood screening?
This is a blood test that is run here in the hospital prior to surgery. It tests the organ functions, blood counts, and clotting function of your pet. The pre-anesthetic blood screening is done to ensure safety during surgery and the ability to heal following surgery.
How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These include decreasing the chances of mammary tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and decreases the surplus of unwanted puppies and kittens.
Do you board pets?
Yes! We offer boarding for our clients. We have boarding space for both dogs and cats. We can also board birds and other small animals but we require you bring your own cage and food for your pet.
What are your kennels like?
Our dog and cat kennels are all indoor and climate controlled. Dogs are walked 3 times daily while they are boarding however your may pay for additional walks. Cats have their own litter boxes and are changed 2-3 times a day. Blankets and food are provided for our boarders but you are welcome to bring your own food. Please review our boarding page or give us a call at (703) 494 - 0094 for further questions.
Traveling with your pet?
Visit https://www.aphis.usda.gov/aphis/pet-travel for specific guidelines and regulations on traveling with your pet. Call us at (703) 494 - 0094 to schedule your appointment to obtain a health certificate for travel. You will need to have the date of travel, the destination and address you will be visiting, and your current address at the time of your appointment.